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Numista is very slow last days

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This message aims at: reporting a bug

Status: Solved
Votes: 33

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Grinya
Joined: 8-May-2017
Posts: 595
Hello,

It happened previously, but now this is a real problem. It takes 10-20 second to load every page... If I try to load more then 2 pages simultaneously, I often see the error page (especially it was annoying after I fill all the fields to add the coin to catalog which takes some time)

I have this problem both on laptops and phone.

No problems with any other website...
SWAP LIST (lots of Russia (from wire to 2018) + Tannu Tuva, Goths from Taman, Crimea, Grand principality of Moscow, Siberia, Tatarstan, Golden Horde, Genoa, Bukhara, Khiva etc.)
gebikimame2017
Joined: 11-Aug-2017
Posts: 35
I am afected by the same issue
vijvijay1
Joined: 26-Dec-2013
Posts: 11
Yes i am also facing same issue for the past 1 month.
Thanks
Vijay
SquareRootLolly
Joined: 7-Oct-2017
Posts: 914
Greetings,

Same issue for me on my computer (using Wi-Fi) - takes about 20 seconds to load the home page! Sometimes even shows an error screen. There was no issue loading the website on my mobile phone (using data; ~3 seconds) though.

I tried to run a traceroute to the Numista website on Windows cmd (I censored some personal info in the first four rows):

1 <1 ms <1 ms <1 ms
2 2 ms 2 ms 2 ms
3 3 ms 3 ms 3 ms
4 2 ms 2 ms 2 ms
5 3 ms 3 ms 3 ms te0-2-0-6.br02.hkg08.pccwbtn.net [2400:8800:1f0f:4::1]
6 3 ms 3 ms 3 ms 2402:4480:3::2a
7 3 ms 3 ms * 2402:4480:3::29
8 4 ms 4 ms 4 ms be3453.ccr21.hkg02.atlas.cogentco.com [2001:550:0:1000::9a36:12]
9 * * 155 ms be3701.ccr21.pdx01.atlas.cogentco.com [2001:550:0:1000::9a36:5779]
10 153 ms * * be3693.ccr21.sfo01.atlas.cogentco.com [2001:550:0:1000::9a36:5141]
11 153 ms * 153 ms be3669.ccr41.sjc03.atlas.cogentco.com [2001:550:0:1000::9a36:2b0a]
12 154 ms 154 ms 154 ms sjo-sv5-bb1-a9.ca.us [2607:5300::255e]
13 164 ms 165 ms 165 ms be100-1365.lax-la1-bb1-a9.ca.us [2607:5300::36]
14 225 ms 225 ms 226 ms be100-1366.ash-1-a9.va.us [2607:5300::20]
15 225 ms 225 ms * be100-1039.nwk-1-a9.nj.us [2607:5300::]
16 * * * Request timed out.
17 300 ms * * be103.gra-g1-nc5.fr.eu [2001:41d0::430]
18 292 ms 292 ms 292 ms vl100.gra-d1-a75.fr.eu [2001:41d0::42d]
19 309 ms 309 ms 309 ms 2001:41d0:0:50::5:5
20 305 ms 305 ms 305 ms 2001:41d0:0:50::1:8167
21 293 ms 302 ms 293 ms vl15.gra1-sdtor247b-n3.fr.eu [2001:41d0:0:50::c0e]
22 292 ms 294 ms 291 ms 2001:41d0:1004:675::

Some other info:
- If I load the website using any device connected to my home Wi-Fi, the loading time is still ~20 seconds.
- On February 1, CET 16:00, the website briefly returned to regular functioning, with everything loading as usual.

Since this thread is one month ago, may I also ask if any of you have your issues solved? Thanks.

Best regards,
SRL

Edit February 3, CET 08:34, fully functioning again.
Edit February 3, CET 09:26, back to about ~15 seconds per page.
All coins are equal, but some coins are more equal than others.
Xavier Site admin
Joined: 16-Jan-2007
Posts: 4782
Hello,
Could you please show me the Network tab in the developer tool of your browser (usually key F12)? It should help understand which resources are slow to load over your WiFi.
Xavier Site admin
Joined: 16-Jan-2007
Posts: 4782
Still, it's true that the performance of Numista is not at its best at the moment.
There are about 150-200 timeouts per day. In those cases you would see an error page showing that the website is not available.
SquareRootLolly
Joined: 7-Oct-2017
Posts: 914
Network tab on home page:


Network tab on page of a random coin:


Network tab on this forum thread:


Sending the request and content download only takes less than 1ms but the TTFB is ~30 seconds.

Best regards,
SRL
All coins are equal, but some coins are more equal than others.
Grinya
Joined: 8-May-2017
Posts: 595
It started again a couple of weeks ago... Really hard to access from home wi-fi
SWAP LIST (lots of Russia (from wire to 2018) + Tannu Tuva, Goths from Taman, Crimea, Grand principality of Moscow, Siberia, Tatarstan, Golden Horde, Genoa, Bukhara, Khiva etc.)
Xavier Site admin
Joined: 16-Jan-2007
Posts: 4782
Thank you both for sharing the data. It clearly shows that the issue is not related to the network, but to the server which renders the PHP pages. Load times vary significantly, from a few dozens of milliseconds to 1 minute for the very same page. I'll need some time to understand the reason for that.
Status changed to Accepted (Xavier, 17-Feb-2020, 09:55PM)
brismike
Joined: 17-May-2015
Posts: 540
I have noticed that pages of Australian coins are extremely slow to load since the Rulers field was populated by user Abasurto a few days ago. It can take up to 2 minutes or longer to load a page!

By some method unknown to me he managed to put in nearly 2000 requests to add the Ruler on all Decimal Australian coins, Elizabeth II (1952-date). He did it in some bulk way as they were all uploaded at the same time.

I had to verify each one of them individually and I have now completed that task.

Something drastic has happened to slow the loading of pages down. Before they were loading very quickly.

Regards Mike
Co-Referee for Australia - I Collect - Australia, UK & Dependancies, Some NZ, USA & Euros. I also have other World Coins that I swap.
Moneytane
Joined: 28-Jan-2014
Posts: 795
I agree, catalogue is loading slowly, which is not helpful when I am loading lots of new coins I have bought lately.
I love coins, both old and precious and also change coins. If its round and shiny, it will garner my interest. I also collect stamps and have an abiding interest in History, Archaeology,  and Social Issues.  I also worship the musical god Prince.
Status changed to Started (Xavier, 21-Feb-2020, 03:10PM)
BSmith
Joined: 20-Apr-2016
Posts: 146
Numista is very slow right now here too.
Numista almost-referee for Hungary (two-time winner)
stratocaster Numista team
Joined: 30-Aug-2019
Posts: 869
I'm affected too... same as above, very slow and often an error pops up. All devices and networks, home, phone, office.
Jarcek Numista team
Joined: 22-Dec-2014
Posts: 7104
I was immune up to today. Clear windows instalment, clear google chrome, just add blocker. x.
Catalogue administrator, You can support my dream of becoming full time worker on Numista through Patreon if you wish: https://www.patreon.com/Jarcek
Salaction
Joined: 2-Apr-2017
Posts: 403
Experiencing the same problem as people mention above. On all my devices.
iiruig
Joined: 20-Jan-2020
Posts: 122
Yep, it started being slow since yesterday. I thought it was my phone first, but then the same thing continued to be on my laptop.
apuking
Joined: 31-Oct-2012
Posts: 6304
Same, started yesterday on my phone and now on both
If you like coins, medals and tokens with ship motives follow my new instagram account with regular updates @numisnautiker
Moneytane
Joined: 28-Jan-2014
Posts: 795
It is getting worse and worse.

But seems to be okay at times.
I love coins, both old and precious and also change coins. If its round and shiny, it will garner my interest. I also collect stamps and have an abiding interest in History, Archaeology,  and Social Issues.  I also worship the musical god Prince.
kmmm2326
Joined: 4-Mar-2019
Posts: 3
It is running really slow for me my other web pages are running fine! Is there a bug in the system it just started today for me.
AmerSalmeh Numista team
Joined: 29-Jul-2014
Posts: 1660
Very slow few mins ago that i received the error page
Catalog Master Referee & Referee for most Arab countries
https://www.instagram.com/amer.coins
Amer Salmeh
coinmaniacbg
Joined: 30-Jan-2016
Posts: 409
It loads very slowly.I also received an error page.
CREPOSUC
Joined: 10-Jun-2012
Posts: 1572
Quote: "Xavier"​Thank you both for sharing the data. It clearly shows that the issue is not related to the network, but to the server which renders the PHP pages. Load times vary significantly, from a few dozens of milliseconds to 1 minute for the very same page. I'll need some time to understand the reason for that.

​in french too
it's intermittent
patience
La recherche PAR et POUR TOUS BOINC ( Cancer Climate COVID) =
https://www.boincstats.com/signature/-1/bam/44435/sig.png
bigest world calculator
amaf1976
Joined: 5-Jan-2017
Posts: 16
Here the website is also slow loading the pages.
Best regards,
António
Xavier Site admin
Joined: 16-Jan-2007
Posts: 4782
The new server is ordered, about twice as powerful as the current one.
I'll need about 2 weeks to complete the installation and migration, then the website should be fast again.
BSmith
Joined: 20-Apr-2016
Posts: 146
Quote: "Xavier"​The new server is ordered, about twice as powerful as the current one.
​I'll need about 2 weeks to complete the installation and migration, then the website should be fast again.
​I think you should send a newsletter to all users about this issue and the coming solution. Most Numista users don't read the Forum, and if they experience the same problems for another 2 weeks, they might stop using the site. And if it happens, it will be very hard to get those users back.
Numista almost-referee for Hungary (two-time winner)
Moneytane
Joined: 28-Jan-2014
Posts: 795
I agree, put it on the welcome page - the more fans that stay the better.

We would like to think people are understanding and patient, but in this age of Trumpism and the internet meme of wanting things yesterday and instant gratification - many people will leave and no doubt many Trumpite Americans.
I love coins, both old and precious and also change coins. If its round and shiny, it will garner my interest. I also collect stamps and have an abiding interest in History, Archaeology,  and Social Issues.  I also worship the musical god Prince.
al-Bakuvi
Joined: 4-May-2018
Posts: 59
Hi,

it seems that the issue is solved now. The pages are loading very fast.

Viele Grüße

Update:

Apparently, I was wrong. Again the same issue.
ad Patrem
sphinx2k
Joined: 29-Feb-2016
Posts: 25
Thanks Xavier for the notice at the top of the page, looking forward to the new server.

Gamal
Myeackle
Joined: 25-Jun-2014
Posts: 1278
Yes Thank You for the Notification on the top of the page It should definitely help the members that dont frequent the forum to know what is going on.

Matt
Mrangler
Joined: 22-Feb-2020
Posts: 1
Slow, slow, slow. Took 5 minutes just to get here to post. Can't imagine the time it would take to catalog my coins
SquareRootLolly
Joined: 7-Oct-2017
Posts: 914
Quote: "Xavier"​The new server is ordered, about twice as powerful as the current one.
​I'll need about 2 weeks to complete the installation and migration, then the website should be fast again.
​Very happy to see the initiative ^-^

Best regards,
SRL
All coins are equal, but some coins are more equal than others.
Andy289
Joined: 12-Mar-2013
Posts: 1383
Quote: "Xavier"​The new server is ordered, about twice as powerful as the current one.
​I'll need about 2 weeks to complete the installation and migration, then the website should be fast again.
​I would never guess that you host the website on your own server. :°
Moneytane
Joined: 28-Jan-2014
Posts: 795
Me too - glad you have the message up, I deleted some of my snarky replies.

If it helps, works well at times, manage to add 3 new coins in no time.
I love coins, both old and precious and also change coins. If its round and shiny, it will garner my interest. I also collect stamps and have an abiding interest in History, Archaeology,  and Social Issues.  I also worship the musical god Prince.
peterjhalford
Joined: 8-Aug-2017
Posts: 60
The UK catalogue is completely unavailable.
joecoin2
Joined: 17-May-2019
Posts: 6
Quote: "Xavier"​The new server is ordered, about twice as powerful as the current one.
​I'll need about 2 weeks to complete the installation and migration, then the website should be fast again.
​Will you use the old server as a backup controller?
smvdbrink
Joined: 14-Jul-2017
Posts: 20
Quote: "Xavier"​The new server is ordered, about twice as powerful as the current one.
​I'll need about 2 weeks to complete the installation and migration, then the website should be fast again.
​If I may ask, how do you fund this? I'd be happy to make a donation!
"Pecunia non olet", but I know better...
Moneytane
Joined: 28-Jan-2014
Posts: 795
Things are really quick now, thanks.

But for current coins - they all appear as "Demonitized"
I love coins, both old and precious and also change coins. If its round and shiny, it will garner my interest. I also collect stamps and have an abiding interest in History, Archaeology,  and Social Issues.  I also worship the musical god Prince.
DonChori
Joined: 8-May-2012
Posts: 867
My computer is still slow but Numista is fast again, thank you very much, Xavier!! :8D
vlalykin
Joined: 11-Dec-2017
Posts: 1
The server has become faster, but delays of up to several seconds still occur (judging by the "search" form).
A month ago, everything worked much faster and there were no such delays at all. I think the matter is not only in the hardware, but also in the application logic
Xavier Site admin
Joined: 16-Jan-2007
Posts: 4782
Hello,
Numista was migrated to a new server yesterday, which should help tackling the issue. Some adjustments are still needed to make sure Numista uses all the capacity of the server.
SquareRootLolly
Joined: 7-Oct-2017
Posts: 914
Works perfectly for me now. Thank you so much.
All coins are equal, but some coins are more equal than others.
Abasurto
Joined: 23-Mar-2019
Posts: 108
Quote: "Xavier"​Hello,
​Numista was migrated to a new server yesterday, which should help tackling the issue. Some adjustments are still needed to make sure Numista uses all the capacity of the server.
​Yay! It is a NOTORIOUS change!
Thanks for fixing it, Xavier.
SDG
Xavier Site admin
Joined: 16-Jan-2007
Posts: 4782
Hello,
Following many adjustments, the website is back to a stable and quick response time (12 errors over the past 24 hours, average response time about 0.6 second, response time for 95th percentile about 2 seconds). So I consider this issue as solved. Please continue to report anything wrong yo may encounter.
Status changed to Solved (Xavier, 4-Mar-2020, 10:55AM)

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